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PRIVACY POLICY

1. Introduction
Hot Tubs WA ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, purchase our products, and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

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2. Information We Collect
We collect personal information that you provide to us directly, such as when you place an order, contact us, or sign up for our newsletter. This may include:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Payment information (processed securely through third-party payment providers)

  • Product preferences and purchasing history

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3. How We Use Your Information
We use your personal information for the following purposes:

  • To process and fulfill your orders, including delivery and installation

  • To communicate with you about your order, including updates and customer service inquiries

  • To improve our website, products, and services based on your feedback and preferences

  • To send marketing communications, if you have opted in to receive them (you can opt out at any time)

  • To comply with legal and regulatory requirements

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4. Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:

  • To trusted service providers who assist with the operation of our business (e.g., payment processors, delivery services, and marketing platforms)

  • To comply with legal obligations, such as responding to lawful requests from government authorities or regulatory bodies

  • In the event of a business sale, merger, or acquisition, your personal information may be transferred to the new owner or successor business

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5. Data Security
We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

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6. Access to and Correction of Your Information
You have the right to access and correct your personal information. If you would like to review, update, or delete your information, please contact us at [contact details]. We will respond to your request in accordance with applicable privacy laws.

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7. Marketing Communications
With your consent, we may send you promotional emails, newsletters, and other marketing communications. You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.

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8. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You can adjust your browser settings to control the use of cookies, but please note that some features of the website may not function properly if cookies are disabled.

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9. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external websites, and we encourage you to review their privacy policies before providing any personal information.

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10. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information from our records.

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11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date indicated at the top of the page. Please review this policy periodically to stay informed about how we are protecting your personal information.

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12. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Hot Tubs WA

2 Davies Street
0475 573 800
hottubswa@outlook.com

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